Help & Technical Requirements/Support

If you have any questions related to the course content, please use the course Discussions or Email to post questions for response. You can also contact your Instructor at designated office hours. If you have technical questions, see the resources below.

Technical Requirements:

Please ensure your computer has an installed version of:

• Computer/Hardware Requirements:
  Visit this page to determine if your computer meets the minimum requirements.Technology Requirements
• On this page you will find a link for a System Check. It will automatically detect issues related to your browser, Javascript, Cookies, and more.
• Adobe Acrobat Reader:
  Many instructors provide content in PDF file format. You can download a free version of Adobe Acrobat Reader at Adobe.com

Student Resources:

• Technical Resources to view How-To Guides that guide you through the technical aspects of using the course management system (D2L)

Technical Support:

CITL Support Centre
Support is available from (NL Time):

• Monday - Thursday: 9AM -10PM
• Friday - Saturday: 9AM - 5PM
• Sunday: 2 -10PM

You can contact the Support Centre team in any of the following ways:

• Submit a Request. You will be required to login with your MUN Login ID for this option
• Chat Online (when available)
• By Phone - Local: 864-8700 (option 3) Toll Free: 1-866-435-1396
• In Person at ED1032 or The Commons in QEII Library (Monday - Friday, 9AM - 5PM)