ACADEMIC CALENDAR
2019-2020
POST GRADUATE CERTIFICATE - QUALITY MANAGEMENT

 

PROGRAM ENTRY

 

Please refer to the Admissions Section of this Calendar.

 

PROGRAM STRUCTURE

 

This Web-based program consists of four courses: one core and three electives. Learning online will allow you to interact with a virtual community consisting of other quality professionals and your instructor.

 

Required Course

 

  • MIPG 4100M - Quality Management

 

Elective Courses:

 

  • MIPG 4101M - Technical Communication for Quality Management
  • MIPG 4102M - Food Safety Systems
  • MIPG 4103M - Technical Problem Solving
  • MIPG 4104M - Quality Assurance in the Food Industry
  • MIPG 4105M - Introduction to Process Control
  • MIPG 4106M - Project Management Fundamentals
  • MIPG 4108M - ISO Management Systems

 

The elective course selection will expand to include a wide range of disciplines as the program progresses.

 

PROGRAM HIGHLIGHTS

 

This is a post-graduate-level program designed to broaden your understanding of quality management practices and how they apply to your industry. The courses within the program are delivered online in a semester-based format, and allow for flexibility around work committees.

 

COURSE DESCRIPTIONS

 

MIPG 4100M - Quality Management - Practitioners in corporate settings will find the course a useful guide in understanding and implementing total quality in existing organizations. The course focuses primarily on the theories, principles, and various elements within the total quality approach to quality management.

 

Total Quality Approach to Quality Management; Quality and Global Competitiveness; Strategic Management; Planning and Execution for Competitive Advantage; Quality Management, Ethics & Corporate Social Responsibility; Partnering and Strategic Alliances; Quality Culture; Leadership and Change; Customer Satisfaction, Retention, and Loyalty; Employee Empowerment; Team Building and Teamwork; Effective Communication; Education and Training; ISO 9000 and Total Quality; The Relationship; Overview of Total Quality Tools; Continual Improvement; Implementing Total Quality.

 

Schedule - Web-based instruction: 39 hours

 

MIPG 4101M - Technical Communication for Quality Management - This course is intended to enable students to enhance their technical communication skills.

Students will apply technical communication fundamentals to the development of technical proposals, reports, presentations and documents, preferably related to quality management, if possible.

 

Technical Communication; Technical Research; Technical Proposals; Technical Applications; Technical Reports; Technical Graphics; Technical Presentations.

 

Schedule - Web-based instruction: 39 hours

 

MIPG 4102M - Food Safety Systems - This course is designed to provide participants with an understanding of the various food safety systems that exist within the Canadian food industry.

 

Food Law; Food Plant Sanitation; Hazard Analysis Critical Control Point; Food Safety Enhancement Program; Quality Management Program; Food Recalls; Food Security; Food Traceability.

 

Schedule - Web-based instruction: 39 hours

 

MIPG 4103M - Technical Problem Solving - The course is designed to provide participants with various creative problem-solving techniques that are used to analyze and solve technical problems that occur in industry. It fosters both the use of creativity and technical knowledge to increase an individual’s problem solving skills.

 

Problem Solving and People; Problem Definition; Generating Solutions; Decision Making; Implementation; Evaluation; Crisis Management and Crisis Leadership.

 

Schedule - Web-based instruction: 39 hours

 

MIPG 4104M - Quality Assurance in the Food Industry - This course is designed to provide participants with an understanding of the various elements necessary in the design and implementation of a quality assurance program for the food industry.

 

Quality and the Food Industry; Quality Assurance Program; Specifications; Raw Material/Ingredient Supplier Certification; Process Control; Product Quality Audits; Quality Assurance Documentation System; ISO and the Food Industry.

 

Schedule - Web-based instruction: 39 hours

 

MIPG 4105M - Introduction to Process Control - This course is designed to provide participants with an understanding of the various elements necessary in the design and implementation of process control.

 

Introduction to Statistical Quality Control; Statistical Methods Useful in Quality Control; Basic Methods of Statistical Process Control; Control Charts for Variables; Control Charts for Attributes; Process and Measurement System Capability Analysis; Acceptance Sampling.

Prerequisite - A College / University level Introductory Statistics Course

 

Schedule - Web-based instruction: 39 hours

 

MIPG 4106M - Project Management Fundamentals - This is a course in the fundamentals of the profession of Project Management. The objective of this course is to introduce students to the processes and tools involved in initiating, planning, executing, controlling, and closing projects.

 

The Project Management Context; Project Leadership; Scope Management; Risk Management; Selection and Budgeting; Cost Estimation; Project Scheduling; Resource Management; Project Performance Monitoring and Evaluation; Project Closeout and Termination.

 

Schedule - Web-based instruction: 39 hours

 

MIPG 4108M - ISO Management Systems - This course is designed to introduce internationally developed management systems to students. The course provides learning opportunities around the application of these systems and the procedures followed for their implementation in different firms and institutions.

 

Background; ISO 9000 Quality Management System; ISO 14000 Environmental Management System; OHSAS 18000 Occupational Health and Safety Management System

 

Schedule - Web-based instruction: 39 hours

 

Evaluation:

 

Students in the Post-graduate Certificate in Quality Management must obtain a passing grade of 65% or better in all program courses.

 

The core course may be repeated once. Students failing to pass the core course after the second attempt will be required to withdraw from the program. Electives may be repeated as necessary to obtain the passing grade.

 

CAREERS

 

Professionals will enhance their careers in the private and public sectors specializing in quality management, project management, quality assurance, and production.