ACADEMIC CALENDAR
2022-2023
2022-2023
PROGRAM INFORMATION
This Web-based program consists of four courses: one core and three electives. Learning online will allow you to interact with a virtual community consisting of other quality professionals and your instructor.
Required Course
Elective Courses:
The elective course selection will expand to include a wide range of disciplines as the program progresses.
This is a post-graduate-level program designed to broaden your understanding of quality management practices and how they apply to your industry. The courses within the program are delivered online in a semester-based format, and allow for flexibility around work committees.
MIPG 4100M - Quality Management - Practitioners in corporate settings will find the course a useful guide in understanding and implementing total quality in existing organizations. The course focuses primarily on the theories, principles, and various elements within the total quality approach to quality management.
Total Quality Approach to Quality Management; Quality and Global Competitiveness; Strategic Management; Planning and Execution for Competitive Advantage; Quality Management, Ethics & Corporate Social Responsibility; Partnering and Strategic Alliances; Quality Culture; Leadership and Change; Customer Satisfaction, Retention, and Loyalty; Employee Empowerment; Team Building and Teamwork; Effective Communication; Education and Training; ISO 9000 and Total Quality; The Relationship; Overview of Total Quality Tools; Continual Improvement; Implementing Total Quality.
Schedule - Web-based instruction: 39 hours
MIPG 4101M - Technical Communication for Quality Management - This course is intended to enable students to enhance their technical communication skills.
Students will apply technical communication fundamentals to the development of technical proposals, reports, presentations and documents, preferably related to quality management, if possible.
Technical Communication; Technical Research; Technical Proposals; Technical Applications; Technical Reports; Technical Graphics; Technical Presentations.
Schedule - Web-based instruction: 39 hours
MIPG 4103M - Technical Problem Solving - The course is designed to provide participants with various creative problem-solving techniques that are used to analyze and solve technical problems that occur in industry. It fosters both the use of creativity and technical knowledge to increase an individual’s problem solving skills.
Problem Solving and People; Problem Definition; Generating Solutions; Decision Making; Implementation; Evaluation; Crisis Management and Crisis Leadership.
Schedule - Web-based instruction: 39 hours
MIPG 4104M - Quality Assurance in the Food Industry - This course is designed to provide participants with an understanding of the various elements necessary in the design and implementation of a quality assurance program for the food industry.
Quality and the Food Industry; Quality Assurance Program; Specifications; Raw Material/Ingredient Supplier Certification; Process Control; Product Quality Audits; Quality Assurance Documentation System; ISO and the Food Industry.
Schedule - Web-based instruction: 39 hours
MIPG 4105M - Introduction to Process Control - This course is designed to provide participants with an understanding of the various elements necessary in the design and implementation of process control.
Introduction to Statistical Quality Control; Statistical Methods Useful in Quality Control; Basic Methods of Statistical Process Control; Control Charts for Variables; Control Charts for Attributes; Process and Measurement System Capability Analysis; Acceptance Sampling.
Prerequisite - A College / University level Introductory Statistics Course
Schedule - Web-based instruction: 39 hours
MIPG 4106M - Project Management Fundamentals - This is a course in the fundamentals of the profession of Project Management. The objective of this course is to introduce students to the processes and tools involved in initiating, planning, executing, controlling, and closing projects.
The Project Management Context; Project Leadership; Scope Management; Risk Management; Selection and Budgeting; Cost Estimation; Project Scheduling; Resource Management; Project Performance Monitoring and Evaluation; Project Closeout and Termination.
Schedule - Web-based instruction: 39 hours
MIPG 4108M - ISO Management Systems - This course is designed to introduce internationally developed management systems to students. The course provides learning opportunities around the application of these systems and the procedures followed for their implementation in different firms and institutions.
Background; ISO 9000 Quality Management System; ISO 14000 Environmental Management System; OHSAS 18000 Occupational Health and Safety Management System
Schedule - Web-based instruction: 39 hours
MIPG 4118M - Introduction to Food Safety Systems - This course is designed to provide participants with an introduction to various regulatory and third-party food safety systems existing within Canada and the United States. It provides an overview of HACCP and the ISO 22000 food safety management family of International Standards. Explanations of the role of governmental and non-governmental agencies in developing, operating and maintaining food safety systems will also be provided.
Hazard Analysis Critical Control Point (HACCP); Global Food Safety Initiative (GFSI); Governance of Third-Party Food Safety Systems; Third-Party Food Safety Systems; Canadian Regulatory Food Safety Systems; United States (US) Regulatory Food Safety System; Non-Governmental International Agencies and Food Safety
Schedule - Web-based instruction: 39 hours
CR - MIPG 4102M (Food Safety Systems)
Evaluation:
Students in the Post-graduate Certificate in Quality Management must obtain a passing grade of 65% or better in all program courses.
The core course may be repeated once. Students failing to pass the core course after the second attempt will be required to withdraw from the program. Electives may be repeated as necessary to obtain the passing grade.
Professionals will enhance their careers in the private and public sectors specializing in quality management, project management, quality assurance, and production.