ICT Help Desk serves as our point of contact for all operational issues and general queries.
Located in room W2051 of the Marine Institute’s Ridge Road Campus
Telephone: 709-778-0628 Email: servicedesk@mi.mun.ca
Ask ICT Help Desk on Microsoft Teams (8:30am - 4:30pm)
It's time to start planning your future
Our Student Recruitment Office is your first point of contact to find out more about the Marine Institute.
Fire Rescue
Registration begins at 7:00pm for Fire Rescue Term 1 for Winter 2026 semester
Students who have been accepted and conditionally accepted pending submission of pre-requisite documents will not be permitted to register for classes until satisfactory copies of the required medical, driver's license with air brake endorsement and letter of conduct have been received by the Registrar's Office
Information and
Communication Technologies (ICT)
Administration and Finance
Multifactor Authentication (also known as MFA) is an extra layer of protection to help you keep your account secure. Continue reading below to learn more about the Marine Institute’s Multifactor Authentication Program.
Multifactor Authentication (MFA) is a secondary level of authentication designed to determine if it is really you signing into your account. By using your smartphone or a phone number, threat actors are deterred from accessing your account as MFA utilizes what you have or what you know to determine if it is truly you. For further explanation, please view the video below:
Getting started with Multifactor Authentication is simple. Please view the video below or read the guide to enroll yourself into MFA using Microsoft Authenticator:
Can’t access the video or need a paper copy? View the PDF here.
That is no problem! You can also set up MFA with your any device capable of receiving texts or a phone call. Please view the video below to get started:
Please contact us via our special email at: mfa@mi.mun.ca to discuss your options.
Send us an email via our special address: mfa@mi.mun.ca or visit the Help Desk to inquire about MFA-related issues or queries. You can also reach out to us via telephone at: 1(709) 778-0628.
Please note that mfa@mi.mun.ca is linked to our service desk and will create a ticket. For all other inquiries not related to MFA, please reach out via the servicedesk@mi.mun.ca email.
If you or your department would like to receive training on how to use and get the most out of Multifactor Authentication, please complete this form to book a time with a member of our staff: Multifactor Authentication (MFA) Training Form.
