ICT Help Desk serves as our point of contact for all operational issues and general queries.
Located in room W2051 of the Marine Institute’s Ridge Road Campus
Telephone: 709-778-0628 Email: servicedesk@mi.mun.ca
Ask ICT Help Desk on Microsoft Teams (8:30am - 4:30pm)
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Yes. While no community can fully anticipate every possible emergency, planning helps ensure the University is ready to respond in the event of a crisis.
This website is one of many resources for preparing the campus community to take appropriate actions during emergency situations.
Memorial University has Emergency Management Plans for the St. John's, Grenfell and Marine Institute Campuses.
A plan is under development for the Harlow Campus. These plans are based on Public Safety Canada's Emergency Management Framework, incorporating all-hazards and the four pillars of emergency management.
The pillars cover preparing for emergencies, preventing/mitigating against emergencies, responding to emergencies and recovering from emergencies.
The range of hazards can include floods to IM/IT equipment failures to responding to violent behavior on campus.
The safety of our campus community (students, faculty, and staff) is our number one priority.
However, one must understand that each of us must be prepared and take responsibility for our own safety.
Here are some things you can do to be prepared in the event of an emergency or disaster:
For more personal preparedness tips please visit Public Safety Canada's website.
You should:
You should not:
To report an emergency call emergency services (9-911) or Transportation and Works Security (709-778-0644).
In case of an emergency, the campus will communicate by several means, including personal communication where appropriate.
MUN Safe:
MUN Safe is an app that lets Memorial University students, staff, faculty and visitors quickly access campus resources 24/7 such as emergency push notifications, emergency procedures, incident reporting and more.
Web:
Listen to local radio stations:
Telephone:
Call the Marine Institute campus switch board: 709-778-0200 or 1-800-563-5799
E-mail:
University email account holders will receive an email message if they are subscribed to Memorial's Newsline email service. If you are not receiving Newsline, contact help@mun.ca.
The Marine Institute will not close except under unusual circumstances.
In the event of severe weather or other emergencies, if the Marine Institute has to cancel classes or to close, information will be made available as quickly as possible through a variety of communications vehicles.
See above for more information. Advisories for late openings and all-day closings will be issued by 7 a.m. Early closings during daytime will be announced at least one hour in advance.
For more information please visit www.mi.mun.ca or Memorial University's Closures site.
A level 3 emergency is a threat that critically affects life and safety, university infrastructure, academic programs, research, administrative operations, environment and/or reputation.
Such a threat will require full activation of the Campus Emergency Response Team and the establishment of an Emergency Operations Centre.
The threat could involve one or more of the following: fatality, serious injury, serious acts of violence, serious threats which could impact university property and the surrounding area, serious health issues (e.g. pandemic), and/or major infrastructure damage (e.g. an entire building or buildings).
These threats could result in the closure of the full Marine Institute Campus or specific areas of the campus, and attract significant media and political interest.
A level 2 emergency is a threat that substantially affects life and safety, university infrastructure, academic programs, research, administrative operations, environment and/or reputation.
Such a threat will require full activation of the Emergency Operations Centre Group, partial or full activation of the Campus Emergency Response Team and could involve the establishment of an Emergency Operations Centre.
The threat could involve the following: injuries, moderate health issues (e.g. epidemic), threats that are localized to the university property, moderate damage to infrastructure (e.g. a floor of a building).
These threats could result in a partial closure of the Marine Institute and attract localized media and political interest.
A level 1 emergency is a threat that minimally affects areas of life and safety, university infrastructure, academic programs, research, administrative operations, environment and/or reputation.
Such threats would not require the establishment of an Emergency Operations Centre nor the activation of the Campus Emergency Response Team.
These threats are handled by academic and administrative offices as part of normal day-to-day operations.
The threat would normally be a localized threat (e.g. a small chemical spill, computer virus, winter storm). These threats could result in the need for a first response from local fire departments, police departments, or ambulance services.
You can contact the Office of Emergency Management:
Holly TobinEmergency Management Analysthtobin@mun.ca709-864-7661