Current Students

Current Students

I have questions/concerns about my program in regard to the Winter semester, who should I contact?

Your Program chair has the latest details concerning the operations of your program for the winter semester. If you have additional questions, please email studentsupport@mi.mun.ca

 

My program has on-campus components, how do I obtain a travel exemption to enter Newfoundland?

Memorial University is coordinating the entry of all students requiring a travel exemption. There are detailed processes for domestic (outside of the Atlantic Canada) and international learners More information on this process is available here www.mun.ca/international/arrivals-20-21/

 

I am having difficulty obtaining a travel exemption, who do I contact?

We appreciate that this is a challenging time and that even with the detailed process that has been outlined there may be questions and concerns. Please feel free to email studentsupport@mi.mun.ca if you require additional support.

 

Will I have to isolate once arriving in Newfoundland?

Students travelling to NL from outside of Atlantic Canada will be required to obtain a travel exemption and self-isolate for 14 days. There are a number of self-isolation supports in place and details of those supports are available here www.mun.ca/international/arrivals-20-21/self-isolation-supports/

 

Are residence accommodations available for students?

If you have any questions or concerns about accommodations for the winter semester please reach out to our office by emailing housing@mun.ca.

 

What are the COVID-19 restrictions in place in Newfoundland?

For more information on the current COVID-19 restrictions in Newfoundland and updates and information regarding the alert level system please visit www.gov.nl.ca/covid-19/

 

What health and safety restrictions will be in place at the Marine Institute?

Memorial University and the Marine Institute have developed a comprehensive set of guiding principles, safety plans and protocols, for example, for building density, COVID-19 self-assessment, PPE, hygiene, contact tracing, signage and cleaning/sanitization of areas, to oversee on-campus activities for Winter 2021.  We also continue to follow the most up-to-date advice provided by the Government of Newfoundland and Labrador and the Government of Canada on COVID-19 response.

 

What supports are available for students at this time?

The following services at the Marine Institute are available to students in the Winter semester:

The Student Wellness and Counselling Centre continues to remain open and staff are providing services to students via telephone and virtual sessions, with the exception of some physician and nurse appointments. See full details here.

Students with COVID-19 questions and concerns should visit www.811healthline.ca or call 811 directly. Do not arrive in person at the Student Wellness and Counselling Centre if you are experiencing a cough, fever, difficulty breathing, and have travelled outside the province or have had contact with someone who has the COVID-19 virus.

Counselling appointments will be delivered remotely. Students who wish to book counselling appointments can call 864-8500 and select option 5 to book a remote session with a counsellor.

A reminder to all students that the Student Wellness and Counselling Centre (SWCC) website offers a number of online and phone-based community mental health and wellness supports. Please refer to the detailed list of resources here: www.mun.ca/studentwellness/supports-services/OnlineResources.php if you need remote support.

We realize this is a difficult time for everyone. Please know that the supports listed below are available to you and/or your friends and family if needed:

  • Bridge the gApp: www.bridgethegapp.ca/adult/ is a way to connect with guidance and supports for mental health in Newfoundland and Labrador
  • 24-hour mental health crisis line: (local) 709-737-4668 or (province-wide) 1-888-737-4668
  • Mobile Crisis Response Team: 1-888-737-4668 (St. John’s)
  • 24-hour walk-in Psychiatric Assessment Unit, Waterford Hospital: 709-777-3021, 709-777-3022 

 

Can I get help with my math course? 

Yes, our Online Math Help service at mathhelp@mi.mun.ca is still available.

 

I am a student who receives academic accommodations support. Will my accommodations continue to be facilitated? 

Please contact our Student Liaison Officer Rhonda McMeekin: Rhonda.McMeekin@mi.mun.ca with any questions or concerns related to your academic accommodations for courses, exams or assessments.

 

What technology will I need to study remotely this winter?

Minimum technology requirements for students enrolled in remote courses:

Experience with computers

Basic level of comfort using a personal computer (file management, word processing, and printing)

Experience using modern web browsers such as Edge, Firefox, Safari or Google Chrome

Computer

It is required that you have access to a laptop or desktop computer with the following specifications:

  • Windows PC or Mac with a recent and actively supported operating system (e.g.: Windows 10, macOS 10.13+, able to run modern web tools.
  • 4 GB RAM
  • Free hard drive space to adequately run software and work on course files
  • Speakers or headset for listening to audio/video or participating in synchronous sessions
  • Microphone and webcam (headset with microphone preferred) for participating in synchronous sessions
  • Display: Full color monitor

Internet connection

Regular access to high speed internet access (e.g. DSL, Cable, Fibre) with an upload and download speed of at least 3Mbps

NOTE: If a student does not have adequate Internet access at their place of study, they should make every effort to access a location that enables a minimum level of required access to the recommended speed

 

How do I pay my tuition and fees?

A listing of the 2020-2021 semester fees is included here:

www.mi.mun.ca/departments/officeoftheregistrar/programsandfees/

Students can use a number of ways to pay tuition and fees using Memorial Self-Service or by calling the MI Cashiers Office at 709-778-0200.

International students have other options available here:

www.mi.mun.ca/futurestudents/internationalstudents/feesandpayment/

 

Is there parking available at MI?

Parking is available at MI for students who are required to come back to campus for essential on-campus components in the Winter semester. Parking permits for 2020/21 are being sold at $0.  Information on how to apply will be emailed to your student email accounts. You can apply here:

https://www.mi.mun.ca/departments/administrationandfinance/informationandcommunicationtechnologiesict/studentparkingpermitregistration/

 

How do I get a student ID card?

You can follow the instructions to get your  Campus Card www.mun.ca/ancillary/campuscard/GetYourCampusCard.php

 

Do I need a Marine Institute Computer Account?

Yes. Computer accounts are required to access any internal computer system at the Marine Institute and are unique to the Marine Institute campus. These accounts give you access to shared drive spaces, instructor-provided course files, software, and personal drive space for storage of your files. Your Marine Institute email will also be generated when you set up your computer account. This email will be important as it is a key communication tool!

 

How do I get a Marine Institute Computer Account?

  • New Students can get their Computer Accounts online here
  • Returning students that have forgotten their computer account password can reset it here
  • Students who have any issue with their computer account can contact the ICT HelpDesk at ict.helpdesk@mi.mun.ca. The HelpDesk hours of operation are 8:30 am – 4:30 pm Monday – Friday.

Be sure to take note of the login information once you have completed your application.

Further information on the technology requirements for the Fall semester can be found here.

 

What is the difference between remote and online learning?

Remote Courses

Remote courses are face-to-face courses that have been adapted to be delivered at a distance in times of disruption when students and instructors cannot meet on campus. The instructor may decide to use online tools, including Brightspace, to replace face-to-face instruction; course activities and materials may also be modified accordingly. Students may be asked to join the instructor and classmates online at specific points in the term as a replacement for face-to-face meetings and discussions.

Online Courses

Online courses have been carefully designed to be delivered entirely over the Internet using course sites in Brightspace. The course sites often include high quality, customized videos, interactive components and resources that help with learning the course content. Online courses are not self-paced; instructors post deadlines for work and expect students to keep up on reading and other activities required to successfully complete the course. Students may be asked to join the instructor and classmates online at specific points in the term. Students need to consider the technical requirements needed to fully participate in an online course.

 

What is the attendance policy for the winter semester?

The Marine Institute academic calendar indicates the campus attendance policy. That policy will still be in effect for the Winter term. There is an expectation that students will attend live lectures and spend time interacting with and completing course content by logging into their courses in Brightspace.

 

How do I purchase course materials and supplies?

The MI Campustore is currently open 8:30 a.m. - 4:00 p.m. NST Monday-Friday to order course materials, supplies, apparel and giftware for in-store pick up or shipment. Course materials and items of interest, such as clothing, must be pre-ordered before you visit the MI Campustore. 

Store hours will be updated for the Winter semester at www.mi.mun.ca/micampusstore

Winter 2021 semester booklists are now available to review the required materials for your specific program and any needed supplies such as maps, drafting kits, etc. Call (709) 778-0473 or email campusstore@mi.mun.ca to place your order as soon as possible to receive your materials in time for the Winter 2021 semester. Visa and MasterCard for credit card payment are welcome. Please indicate if you would like to have your order shipped to you or held for in-store pick-up.

 

How can I contact my instructors?

Students can anticipate that instructors will be active in their courses and both be present for live sessions and in the Brightspace course shell for active contact and that they will also be responsive to questions and concerns through email.

 

Are the MUN Libraries open?

A limited number of bookable, individual on-campus study spaces are available at the following locations: Queen Elizabeth II Library, Health Science Library, Education Library (beginning Sept. 30), and Grenfell Campus.

For more information and details on the use and booking of these study spaces please visit: www.library.mun.ca/covid-19/study-spaces/#d.en.49623

Our libraries have an extensive collection of online resources, such as databases, ebooks, e-journals, streaming film collections, and e-reserves, to support teaching, learning, and research. For details on what library services are available during this closure, please visit www.library.mun.ca/covid-19/ or www.library.mun.ca/mi/